Return Refund Cancellation Policy
How To Return An Item or Cancel a reservation
No refund on food items. Table or room Reservations must be canceled within 24 hours of event.
- Please send an email to firstname.lastname@example.org to request a refund and we will assign you a tracking #. End Zone credit is given instead of a cash refund.
- In store request must be accompanied by tracking number and receipt received during purchase.
All items cannot be returned if they are opened. These include all bottles and drink specials.
All canceled reservations are subject to a 10% restocking fee, this will be deducted from your End Zone credit as there are no cash refunds.
If you want to change your reservation, you may purchase an upgraded reservation or downgrade. You will not be subject to a restocking fee in this case, but you still will have to the difference as End Zone credit.